Benefits of Membership

BENEFITS OF A MEMBERSHIP

CIRCULAR BOOK

Upon membership acceptance each firm will have access to a "Circular Book". This Information will be available through the AFSA website with appropriate links to the most recent agreements, contracts, Acts and regulations as well as forms pertaining to our profession and businesses. This is a vital resource and is constantly being updated and revised to keep our members abreast of any and all changes that affect how we serve each of our families and, how we operate our individual businesses. A printed hard copy is available for an additional charge.

RESOURCE MATERIAL

AFSA offers a wide variety of resource material to all members. Through the AFSA office, members are able to access consumer information through audio-visual and print media on a number of topics. This resource information deals with a multitude of topics, which can affect embalmers and funeral directors on a daily basis.

GOVERNMENT LIAISON

AFSA and the elected volunteer executive are in regular contact with federal and provincial government officials and agencies, negotiating agreements between those agencies and service providers. These agreements were possible due to the history of trust and good faith on the part of past presidents, volunteers, and AFSA as a whole.

REFERRALS

On a daily basis, AFSA staff received calls from families all across the province requesting funeral business referrals. The AFSA office receives over 1,000 calls annually from families seeking funeral homes in their area that would assist the caller in either arranging an 'at need' funeral service or 'pre-need' funeral. The AFSA office only provides the names of member funeral homes.

CREDIBILITY

AFSA believes the public we serve draws a direct connection from an active membership in a professional association. Our business is one of professionalism, while serving families in an environment of honesty and integrity. Recently, the Better Business Bureaus of Alberta contacted the Alberta Funeral Service Association requesting that AFSA be the first contact and referral for any calls they receive regarding funeral information and names of funeral homes. AFSA agreed to be the 'first contact' for any inquiries received via the Better Business Bureaus in Alberta.

ADVOCACY

Many times, AFSA acts as a buffer and from time to time a mediator between funeral service businesses, families, government agencies and even staff members, with the utmost confidentiality. It is never the intent of AFSA to govern how any person chooses to operate his/her business, however, the Association works together with the interested parties to attempt a mutual resolution to differences encountered.

ALBERTA FUNERAL SERVICES REGULATORY BOARD (AFSRB)

The AFSRB is the governing body of the funeral service profession. AFSA acts as a liaison to the AFSRB. It is in the best interest of the Association and its members to forge a constructive, mutually supportive relationship with the Regulatory Board. The regulatory role of the Board does not preclude the two organizations from cooperating in areas of mutual interest. Examples of common interest include supporting ethical and professional conduct by funeral service providers, increasing awareness of fair business practices, and taking proactive steps to reduce consumer complaints.

FELLOWSHIP

Throughout the year AFSA provides opportunities for members to come together (i.e. Symposiums, Annual General Meetings, special meetings, Dealing With Grief, Calgary Conference and the annual graduation for students). This is an excellent opportunity for members to share and exchange ideas.

MEMBER PARTICIPATION

The Association's administrative structure allows for member input at the committee level and is constantly looking for input from members on various issues that affect the funeral profession. The majority of the Association work is done at the committee level, rather than the Board. Five members of the Board chair a committee consisting of members at large.

CONTINUING EDUCATION

It is part of AFSA's mandate to provide members with the most current information pertinent to funeral service in Alberta. To this end AFSA offers annual opportunities for Continuing Education for AFSRB credit.

GOVERNMENT FORMS, BOOKLETS, FACT and INFORMATION SHEETS

AFSA maintains a comprehensive stock (as well as information to access these online) of the necessary government forms, information sheets and booklets, for members only. The Association is in regular contact with the income security department, ensuring all of the documents are current.

DEALING WITH GRIEF, CALGARY CONFERENCE

AFSA in partnership with various community bereavement groups host an annual two-day, conference in October. This conference has been offered to health care professionals, the general public and members since 1980. Members may obtain funeral director educational credits and special rates when they attend this conference.

WEBSITE

www.afsa.ab.ca This website is maintained for the public, members, and the Executive Board. Links to all government forms, online registrations and request for supplies and information are included for members. Current and relevant information is posted in a timely manner.